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Our Delivery Policy
At eQuaria Fish & Pet we pride ourselves on the quality of our livestock and we understand they are too valuable to give to a courier. Ambient temperature, humidity, oxygen levels, feeding, packing and especially handling affect how fish travel. That’s why we deliver to you personally.
We travel from our store direct to you within no more than two hours in the cool of the evening, meaning that your new pets arrive with first class handling in the best possible condition. So if its dead on arrival – that’s on me…. But they never are. Our delivery schedule ensures that you will receive your fish within no more than a few days of order. We do ask that you leave us a phone number to contact, but it’s not a deal breaker.